Jolly Watts Privacy Policy

About Jolly Watts and This Privacy Policy

Jolly Watts LLC ("Jolly Watts," "we," "us") provides custom holiday lighting design, installation, takedown and storage for homes and businesses in New Jersey. This policy explains what personal information we collect when you visit jollywatts.com, call or text us, request a quote, or hire us, and how we use and protect it.

2. Information we collect

Contact details. Your name, phone number, email address, and property or business address when you contact us or submit a form.

Property and design details. Photos, measurements, notes, preferences and service records used to plan and complete your lighting installation.

Business details. For commercial customers, company information, your role, property management or HOA contacts, and relevant insurance documents.

Payment information. Billing and transaction information for deposits, balances and refunds. Payment card details are processed by our payment provider; we do not intentionally store complete card numbers.

Website information. Information such as IP address, browser and device type, visited pages, and referral sources, where collected by our website or enabled analytics tools.

Communications and customer history. Records of emails, texts, voicemails, quotes, bookings, installations, service visits, takedowns and renewals.

3. How we use your information

We use personal information to prepare quotes and designs; schedule and perform installation, service, takedown and storage; process payments; respond to inquiries; maintain customer and tax records; provide seasonal reminders; improve our services and website; and protect our business and comply with applicable law.

We may photograph completed displays for our website or social media without intentionally identifying the property address. Contact us if you do not want photographs of your display used for marketing.

4. How we share information

We do not sell personal information. We may share information as reasonably necessary with service providers supporting scheduling, invoicing, communications, website hosting, payments and related operations; installation crews and subcontractors who need job details; and professional advisers or authorities when required by law or to protect rights and safety. Information may also transfer in connection with a business sale or merger, subject to applicable law.

Mobile messaging opt-in information and consent are not shared with third parties or affiliates for their own marketing or promotional purposes.

5. Cookies, analytics and advertising

Our website may use cookies and similar technologies for functionality, analytics and advertising measurement. Depending on the tools enabled, these services may collect device information, IP address and browsing activity. You can manage cookies through your browser settings. Blocking cookies may affect website features. For Google advertising preferences, visit adssettings.google.com.

6. Text messages, calls and email

We may contact you about your quote, installation, service, takedown, payment and other requested services. Where required by law, we obtain your consent before sending marketing text messages or automated promotional communications. Consent to marketing is not a condition of purchase. Message and data rates may apply.

To opt out of marketing texts, reply STOP; for assistance, reply HELP. You may unsubscribe from marketing emails using the unsubscribe link or by emailing lights@jollywatts.com. We may continue sending necessary non-marketing communications relating to an active service or transaction, as permitted by law.

7. Retention and security

We retain personal information for as long as reasonably necessary to provide services, manage customer relationships, meet tax and legal requirements, resolve disputes and enforce agreements. Retention periods vary by record type. We use reasonable administrative and technical safeguards to protect information, but no method of storage or transmission is completely secure.

8. Your choices and rights

You may contact us to request access to, correction of, or deletion of personal information, or to opt out of marketing communications. Certain information may need to be retained for legal, tax, contractual or legitimate business reasons. We may verify your identity before processing a request and will respond as required by applicable law. Additional privacy rights may apply depending on your location.

Send requests to lights@jollywatts.com or call (973) 798-6273.