Jolly Watts Terms and Conditions

Agreement to Jolly Watts Holiday Lighting Terms and Conditions

These Terms and Conditions apply to all holiday lighting services provided by Jolly Watts ("Jolly Watts," "we," "us") to residential and commercial customers ("you"). Jolly Watts is operated by Jolly Watts LLC, based in New Jersey. You accept these terms when you sign or approve a quote or proposal, pay a deposit, or allow us to begin work, whichever happens first. If these terms conflict with a signed quote or proposal, the signed quote controls for that job. We are fully licensed and insured.

2. Services

Jolly Watts provides custom holiday lighting for homes and businesses. Each job includes:

• Design. A custom lighting plan for your property, prepared after an in-person walkthrough.
• Installation. We install the lights using our own commercial-grade lights, clipped to the roof and structure. We do not install lights supplied by customers.
• Service. If something stops working, we respond within 24 hours, except on Sundays.
• Takedown. We remove the lights after the season.
• Storage. We store the lights for you until next season.

We offer four packages: Elf, Prancer, Dasher and Santa (custom). The package, design and any add-ons are listed in your signed quote. Tree wrapping covers trees up to 10 feet. We do not install permanent lighting.

3. Quotes, booking and payment

• Quotes are given in person. We do not give final prices over the phone. A quote is valid for 30 days from the date on it.
• Booking. Installations begin in September. The last date to book installation before Christmas is December 10. We may decline or schedule jobs after that date at our discretion.
• Deposit. 50% of the quote is due when you approve it.
• Balance. The remaining balance is due immediately after installation is complete.
• Payment methods. We accept all types of payment. A 3% processing fee applies to credit card payments.
• Late payment. A late fee of 5% of the unpaid balance applies after 30 days.
• Renewal pricing. Customers who renew for year two receive 10% off, applied upfront. The discounted price stays the same for year three.

4. Your responsibilities and your property

To install safely and on time, you agree to:

• Give our crew clear access to the property, including gates, ladder spots and outdoor power outlets, on the scheduled day.
• Provide working, grounded outdoor power outlets on a circuit that can handle the display. Tell us about any outlets that are shared with other equipment.
• Tell us before installation about hidden hazards, such as loose or damaged roofing, gutters, siding, soffits, or old or exposed wiring.
• Secure pets and keep children and people clear of the work area.
• Keep sprinkler heads, landscape lighting and other items in the work area marked or moved if you want them avoided.
• Not move, adjust or remove the lights yourself. Call us for any change or problem.

We install with clips and fasteners designed for roofs and structures and take care to avoid damage. We are not responsible for pre-existing damage or for hidden conditions you did not disclose. We do not install lights on unsafe surfaces, and we may skip an area for safety. The price does not change if an area is skipped.

5. Warranty and service calls

Our installations come with a full warranty for the season. If a light, strand or connection we installed stops working, we will repair or replace it at no charge, and we respond within 24 hours of your report, except on Sundays. Please report problems by calling (973) 798-6273. The warranty does not cover:

• Damage caused by storms, high wind, ice, snow, flooding or other severe weather.
• Damage caused by people, animals, vehicles, vandalism or theft.
• Lights or equipment moved, adjusted, removed or repaired by anyone other than Jolly Watts.
• Power problems on your property, such as tripped breakers, faulty outlets or outages.
• Normal wear, or problems caused by pre-existing conditions on your property.

We will tell you if a problem is not covered, and we can repair it for an agreed fee.

6. Takedown, storage and ownership

Takedown. We remove your lights in January, weather permitting. We will contact you with a date. If you want an earlier or later removal, tell us when you book. Storage. After takedown we store your lights at our storage facility until the next season. Storage is included in the price. Ownership. The lights, clips and equipment we install remain the property of Jolly Watts. You may not sell, move or remove them. Missed takedown. If we cannot access your property for takedown at the scheduled visit, a re-visit fee of $125 applies. Return the following season. We will contact you to renew. If you do not renew, we will let you know in writing and release your stored design slot for the next season. The lights remain the property of Jolly Watts.

7. Cancellations, rescheduling and weather

Cancelling before installation. You may cancel at any time before installation begins for a full refund, less a 3% credit card processing fee. Rescheduling by you. Please give us as much notice as you can. There is no fee to reschedule. Weather and safety. We may postpone installation, service or takedown for rain, snow, ice, high wind or any condition we judge unsafe. We will reschedule at the earliest available date, and we are not liable for delays caused by weather. Delays outside our control. We are not responsible for delays caused by supply shortages, equipment failure, illness or events beyond our control, but we will tell you as soon as we know.

8. Liability, disputes and contact

Insurance. We carry general liability insurance. If we damage your property while working, tell us promptly, and we will address it through our insurance. Limit of liability. Except where the law does not allow it, our liability for any claim is limited to the amount you paid us for the job. We are not liable for indirect or consequential losses, such as lost business income from a display. Commercial customers. For businesses, the display is installed at your location and your insurance remains responsible for your premises, customers and employees. You agree to name Jolly Watts LLC as an additional insured on your policy for the duration of the work. Photos and marketing. We may photograph completed displays for our website and social media, without showing your address or identifying details. Tell us if you prefer we do not. Communications. By giving us your phone number or email, you agree we may contact you about your job, including by text. Reply STOP to opt out of marketing texts. Disputes. Please contact us first so we can fix the problem. If we cannot resolve it together, we both agree to try mediation in New Jersey first. If mediation does not resolve it, the dispute will be handled under the laws of the State of New Jersey, in the New Jersey courts.

Changes to these terms. We may update these terms. The version in effect when you sign your quote applies to your job. If part of these terms is unenforceable, the rest still applies.

Contact Jolly Watts

Phone: (973) 798-6273

Website: jollywatts.com

Email: lights@jollywatts.com

Address: 2040 Millburn Avenue, Maplewood, NJ 07040